Shipping Policy

Thank you for shopping with Perfumer SA. This Shipping Policy explains how orders placed through www.perfumersa.com are shipped and what customers can expect after placing an order.

Shipping Method

Perfumer SA currently ships orders using USPS Ground Advantage.

Available shipping options and applicable shipping charges will be displayed during checkout before your order is completed.

Shipping Rates

Shipping is charged at a flat rate based on the total purchase amount of your order.

The applicable shipping rate will be automatically calculated and displayed at checkout.

Customers may also have the option to select Signature Confirmation for their shipment. If Signature Confirmation is selected, an additional charge may apply and will be reflected in the shipping total at checkout.

Order Processing

Orders are processed and prepared for shipment as promptly as possible.

Order processing times may vary depending on order volume, product availability, weekends, holidays, or other circumstances. Shipping transit time begins once your order has been processed and accepted by USPS.

You will receive shipping information when your order has been prepared for shipment.

Delivery Times

Delivery times are based on USPS Ground Advantage service estimates and may vary depending on the shipping destination and carrier conditions.

Any estimated delivery dates provided at checkout or through tracking information are estimates only and are not guaranteed by Perfumer SA.

Delays may occur due to weather, holidays, carrier disruptions, high shipping volumes, or other circumstances outside of our control.

Tracking Your Order

When tracking information is available, it will be provided after your order has shipped.

Please allow time for USPS tracking information to update after a shipping label has been created or your package has been accepted by the carrier.

Signature Confirmation

Customers may be given the option to add Signature Confirmation to their shipment during checkout.

When Signature Confirmation is selected, someone at the delivery address may be required to sign for the package before it can be successfully delivered.

Customers are responsible for ensuring that someone is available to receive and sign for the shipment when required.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before completing your purchase.

Perfumer SA is not responsible for delivery delays, returned shipments, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that shipping information can be changed once an order has entered processing or has been shipped.

Delayed Packages

Once an order has been transferred to USPS, delivery is handled by the carrier.

Occasional shipping delays may occur that are outside the control of Perfumer SA. If your package appears to be delayed, we recommend reviewing the USPS tracking information for the most current delivery status.

For additional assistance, you may contact Perfumer SA using the information below.

Lost, Missing, or Stolen Packages

If tracking information shows that your package has been delivered but you are unable to locate it, please check the surrounding delivery area, household members, neighbors, or building management when applicable.

You should also contact USPS regarding the delivery status of the package.

Perfumer SA will make reasonable efforts to assist customerswith shipping-related concerns; however, we are not responsible for packages that are lost or stolen after the carrier has confirmed delivery to the address provided by the customer.

Selecting Signature Confirmation at checkout may provide additional delivery verification for your shipment.

Returned Packages

Packages may be returned to Perfumer SA because of an incorrect or incomplete address, unsuccessful delivery attempts, refusal of delivery, or other carrier-related circumstances.

Additional shipping charges may apply if an order must be shipped again due to an incorrect address or another issue outside the control of Perfumer SA.

Returns and Exchanges

This Shipping Policy applies to the shipment and delivery of purchases.

Returns and exchanges are governed separately by our Returns & Exchanges Policy, available on our Website.

Changes to This Shipping Policy

Perfumer SA may update this Shipping Policy periodically to reflect changes to shipping methods, rates, carrier services, or our business practices.

Any updates will be posted on this page with a revised effective date.

Contact Us

For questions regarding shipping or an existing order, please contact:

Perfumer SA
6301 Northwest Loop 410
San Antonio, TX 78238

Phone: (210) 620-1483
Email: perfumer@perfumersa.com